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Frequently asked questions about "Support"

The car arrived with transport damaged, what do I do?

Report the damage to your support representative within 24 hours after delivery; send a stamped and signed copy of the CMR (you are obliged to record details of any damage on the CMR) and the following photos of the damage to damage@network4cars.com

  • Whole car 
  • Damaged section
  • Damage close-up(s)

Your claim will be reviewed and a support representative will be in contact with you to discuss whether your claim has been accepted, and the details of the compensation. 

NOTE: Damage needs to be reported within 24 hours in order to lodge a claim for damage.

What do I contact my Support Representative for?
You can contact your support representative for any operational questions such as delivery times, invoices, transport, and documents. Please also ask your support representative if any process is not clear.
I would like to work for Network4Cars, to whom can I send my application?
You can check our current vacancies HERE

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